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How to Fix iPhone Frozen and won't Turn Off Without Losing Data

Alex Scott,  23 October, 2020
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iPhone frozen won't turn off is one common problem, try several times to hold on the power button to turn off iPhone, mostly, if iPhone frozen can t turn off, hold on the power button doesn't work, you can try to use iTunes to restore iPhone if the data in iPhone isn't important, if the data in iPhone is important, EelPhone OSFixit makes it possible to fix iPhone won't turn off issue without data loss.

iPhone stuck on one screen and doesn't move, the back button and the home button doesn't work either, you would like to turn off iPhone to solve the issue, however, you can t turn off iPhone by holding on the power button.

iPhone won't power off and frozen, it's a system issue, for this issue, two operable ways that you can fix iPhone not turning off issue: without losing data or erase all data, choose the way from the article below.

Part 1: Why Won't My iPhone Turn Off

iPhone screen froze and won't turn off, find out the reason to avoid the same problem again.

Too Full to Turn On
It's full of your iPhone storage space, no more space to run any app or operation again, so your iPhone frozen and won't turn on even you have tried to restart, you should manage your iPhone storage space regularly: delete useless data files on iPhone or backup iPhone data to computer before erasing data files form iPhone. If you want to run iPhone smoothly, please reserve enough space on your iPhone.

Too Quick to Continue
The operation on iPhone is too quick, iPhone frozen and won't turn off, iPhone also takes time to response for your operation, so you should be patient especially when the iPhone storage is nearly run off, delete useless data files form iPhone.

Too Many to Go On
Open so many apps at the same time, iPhone dead and won't turn off, you can't restart iPhone. It's also the issue of the iPhone storage, iPhone doesn't have so much storage space to run so many apps at the same time, close the app when you don't use it currently.

iOS Version Bug
iPhone frozen and won't turn off after updating to the latest iOS version, it' the iOS version bug, it's inevitable, only EelPhone OSFixit works.

Or other reasons which make iPhone not turning off, don't open the strange link, keep enough storage space, in the case that iPhone will not turn off, get the solution from the article below.

Part 2: How to Fix iPhone Screen Won't Turn Off Without Losing Data-EelPhone OSFixit

The standard mode of EelPhone OSFixit provide the way to fix iPhone not turning off without losing data, it's also the only help which can fix the issue without data loss. Check and follow the detailed steps.

Step 1: Download EelPhone OSFixit on the computer, from the home page of the tool, click on Standard Mode to if iPhone won't turn on without data loss.
iPhone won't turn off

Step 2: Connect iPhone to the computer, check the iOS version once iPhone linked to the tool, click on the Start button to go on.
iPhone won't turn off

Step 3: The tool will download the iPSW data package according to the iOS version.
iPhone won't turn off

Step 4: Click on Repair Now when the iPSW data package was unpacked.
iPhone won't turn off

Don't disconnect during the whole process, but if the standard mode can't fix the issue, use advanced mode to fix iPhone not turning, but will erase data on iPhone at the same time.

Part 3: How to Fix my iPhone Won't Turn Off for Free-With iTunes

If you don't want to pay for it, the freeway to fix iPhone won't shut down is iTunes, but with iOS system problem, it's more difficult to link iPhone to iTunes, most important, all data in iPhone will be erased then.

Firstly, hold on Power and Volume buttons at the same time for a few seconds, release two buttons when “connect to iTunes” logo appears.
Then connect iPhone to the computer, launch iTunes or finder on the computer, the restoration window pops, click on Restore, keep connection also during the restoration process, it takes a few minutes, if it fails, try again.
iPhone won't turn off

Choose one way to fix iPhone screen doesn't turn off the issue, EelPhone OSFixit is mostly one automatic way to fix iPhone doesn't turn off without losing data, but iTunes can fix it without one penny.

Alex Scott

This article was updated on 28 October, 2020

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