Apple TV goes black with white apple logo, you can't access Apple TV Settings to reset Apple TV, but you can restart Apple TV with the Apple TV remote. Restart Apple TV to fix black screen from remote, it's useless in the most time, because it's the TVOS system problem, you should fix TVOS system, EelPhone OSFixit is the best choice for you, which can even fix Apple TV black screen without losing data.
Apple have released four generation Apple TV, and Apple TV takes a part in TV market because of the large quantity and high quality videos, and it's cheap for Apple TV users, not charge so much, when we buy one Apple TV, with television or computer, you can enjoy large quantity movies. But same as iPhone/iPad, Apple TV always has TVOS system problems, Apple TV black screen with white apple logo after system update or when you restart Apple TV, same issue occurs fr different Apple TV generation.
Take a quick action when Apple TV stuck on black screen with white apple logo to wake up Apple TV, you can restart Apple TV with the Apple TV remote, or you can unplug Apple TV, but if it's TVOS system problem, at last, you should the help of EelPhone OSFixit, the standard mode on the tool can fix Apple TV black screen without losing data.
- Part 1: Fix Apple TV Black Screen Without Losing Data
- Part 2: Reset Apple TV if Apple TV 4k Keeps Blacking Out
- Part 3: Fix Apple TV Black Screen via iTunes
Part 1: Fix Apple TV Black Screen Without Losing Data
Reset Apple TV from Settings on Apple TV may erase all data on Apple TV, but EelPhone OSFixit standard mode can fix Apple TV 4k black screen without losing data in clicks.
Step 1: Download EelPhone OSFixit on computer, launch the tool after the installation, from the home page, click on Standard Mode to fix Apple TV black screen without losing data.
Note: Advanced Mode can also fix Apple TV black screen ,but will erase all data on Apple TV, so you can try standard mode at first, if standard mode can't fix Apple TV black screen, turn to Advanced Mode then.
Step 2: Connect Apple TV to computer.
For the second and third Apple TV generations, the micro usb port on Apple TV, use micro USB cable to connect Apple TV to computer;
For fourth Apple TV (Apple TV HD and Apple TV 4k)generation , usb-c port on Apple TV, use USB-C cable to connect Apple TV to computer;
And if the Apple TV can't link to computer automatically, turn to the guide on the tool to force connecting Apple TV to the tool.
Step 3: Once Apple TV linked to the computer, the tool will present the model information, click on Start button to download iPSW data package, after downloading iPSW data package, the tool will unpack iPSW package automatically.
Step 4: Click on Repair Now to fix Apple TV black screen, keep connection when the tool is repairing Apple TV black screen.
The whole process takes only three clicks, the same operation for advanced mode on the tool.
Part 2: Reset Apple TV if Apple TV 4k Keeps Blacking Out
When Apple TV keeps blacking out, during the normal moment, if you have enough time to access Settings on Apple TV, you can reset Apple TV to fix Apple TV keeps blacking out issue. And it works on the situation that Apple TV keeps blacking out, if Apple TV stuck on black screen, you haven't time to access Apple TV Settings.
In the time between Apple TV keeps blacking out, go to Settings>System>Reset. But you can see another button below Reset, it's Reset and Update button, it's more effective, but all data on Apple TV will be erased at the same time also, if all data on Apple TV isn't important, you can choose Reset and Update to fix Apple TV keeps blacking out.
Note: For old Apple TV generation, you may reset Apple TV from Settings>General>Reset, whichever Apple TV generation, locate the Reset button on the Apple TV Settings.
Part 3: Fix Apple TV Black Screen via iTunes
If you have synced Apple TV to iTunes before, and when you link Apple TV to computer, iTunes can scan out black screen Apple TV, you can also try iTunes to fix Apple TV black screen.
Note: for black screen Apple TV, it's very difficult to link Apple TV to iTunes, because you can't access Apple TV to admin the connection. And all data erase after the whole process.
So in the case that you can connect Apple TV to computer, just go to Summary of Apple TV on iTunes, click on Restore Apple TV from iTunes, enter the password to confirm the restoration if you're asked.
According to the situation of Apple TV, choose the most suitable method to fix Apple TV black screen: EelPhone OSFixit can fix Apple TV black screen without losing data in 3 clicks; Settings on Apple TV works when you can access Apple TV Settings; iTunes is helpful when black screen Apple TV can be scanned out by iTunes.
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