How to Fix a Frozen iPhone in 2020

EelPhone author Alex Scott, 09 March, 2020

Summary

iPhone frozen on apple logo/iPhone frozen during update/iPhone frozen on home screen/iPhone frozen on lock screen/iPhone call screen frozen...how to fix a frozen iPhone screen? Firstly, restart frozen iPhone by power button, if useless, hard reset iPhone when frozen, if still doesn't work, turn to EelPhone iOS system to fix iPhone 11/XS / XS Max / XR / X / 8/ 7 / 6s / 6 / 5s / 5c / 4S / 4 frozen screen wont turn off or reset without losing data.


iPhone frozen in different situation, and we can use different methods to fix a frozen iPhone, and some tips are easy, some tips are complex, some tips will erase all data on frozen iPhone, some tips can reset iPhone when frozen without losing data. Locate the iPhone frozen type and get the most effective tip to restart iPhone 11/XS / XS Max / XR / X / 8/ 7 / 6s / 6 / 5s / 5c / 4S / 4 when frozen.

Part 1: Which Type iPhone is Frozen


Frozen iPhone has different types also, locate the frozen type of your iPhone, and get one quickeast action once iPhone screen frozen.

iPhone Frozen During Update
iOS version update to fix old iOS version bug, resist hacker, or to make iPhone run faster according to the development of IT market. We always go to Settings>General>Software Update>Update iOS to update iOS version, or we can also connect iPhone to iTunes, from summary, click on Restore iPhone to restore iPhone to latest iOS version but this method will lose all data on iPhone.
But when iPhone frozen during update process, don't move on the update screen.

Action: Charge frozen iPhone and put it aside, if after one hour, it won't turn on either, try to press and hold on Power button on frozen iPhone, if still doesn't work, turn to part 2 or part 3 to get more effective method.

iPhone Frozen on Apple Screen
When we turn on iPhone, Apple logo appears, after a few seconds, iPhone was turned on, but sometimes, iPhone frozen on apple logo won't turn on.

Action: Same as the first frozen type, charge iPhone at first, check if it can turn on normally, then press on power button to restart iPhone, if doesn't work, use other tips below.

iPhone Frozen on Home Screen
iPhone frozen on home screen, we can't switch iPhone screen from left to right, and we can't open app on iPhone, and we can't even make iPhone fall asleep with power button.
Why iPhone frozen on home screen? Open so many apps at the same time, so quick operation on iPhone, or app updating on iPhone leads iPhone frozen on home screen...when iPhone frozen on home screen, press and hold on power button to power off frozen iPhone, then restart iPhone, it can work normally as usual. Or seek help from tips below.

iPhone Call Screen Frozen
When we're taking a call, iPhone call screen frozen, and we can't hung up the phone.
Or iPhone frozen on facetime when we use chat app to take video call.
Mostly, it means that the poor storage of iPhone, or the poor internet signal when we calling someone, move your position, or you can press on the power button to power off frozen iPhone.
Make sure the iPhone has enough space to run iPhone app, so we should free up iPhone regularly. If we can't fix iPhone call screen frozen by power off it, get a solution from below.

Frozen App on iPhone
But some apple user say that iPhone always frozen on app, home button and power button doesn't work. When app is so large, it's slow or frozen when run the app, or after the iOS update, the new iOS version isn't compatible with the app again. We should free up iPhone regularly, keep enough space to run iPhone normally, and it's important to update apps on iPhone also, and if the app isn't compatible with the iPhone, uninstall it after the repair process.

When frozen app on iPhone, press on power button to power it off, if it doesn't work, tips below may help.

Part 2: Free Tips-What to do When iPhone Freezes


When the quick action can't fix frozen iPhone, we can force reset frozen iPhone, we can connect frozen iPhone to iTunes to check if iTunes can scan out frozen iPhone, then we can restore frozen iPhone from iTunes to unfrozen iPhone, or recovery mode to reset frozen iPhone but losing all data on iPhone.

iPhone Frozen How to Restart
In fact, we already told about it above, and it's the first method we use to fix frozen iPhone, it's detailed guide:

iPhone Without Home Button:
Tap and hold on side button and volume down buttons at the same time, slide to power off frozen iPhone, and then tap on right side button to turn off iPhone.
How to fix a frozen iPhone

iPhone With Home Button:
Hold on right side button to power off frozen iPhone, slide to turn it off. After a while, press and hold on right side power button to turn it on.
How to fix a frozen iPhone

iPhone With Top Button:
Hold on top button, slid to power it off. Then after a few seconds, hold on top button to turn it on.
How to fix a frozen iPhone

We can restart frozen iPhone by methods above if it's not serious. If it doesn't fix frozen iPhone, go on!

Restore from iTunes to Fix a Frozen iPhone
It works when connect frozen iPhone to iTunes, the iTunes can scan out frozen iPhone.
Connect frozen iPhone to computer via USB cable, and launch iTunes on computer, when iPhone appears on iTunes, go to Summary, click on Restore iPhone, then the frozen iPhone will update to the latest version, erase all data and settings on frozen iPhone, the frozen iPhone will restart, if with success, so lucky.
How to fix a frozen iPhone

Recovery mode to reset frozen iPhone
If frozen iPhone can't be detected by iTunes, you can put iPhone into recovery mode to check if recovery mode can unfrozen iPhone.

Connect iPhone to computer, hold on home and power buttons at the same time and keep holding on two buttons when recovery mode logo appears on iPhone, and then check if we can locate iPhone from iTunes or finder on computer.
If pops the window to check if restore iPhone, click on Update to update iOS version on iPhone without losing data, if it doesn't work, click on Restore to restore frozen iPhone, but will lose all data on iPhone.
How to fix a frozen iPhone

It's the last free tip we recommend, because all data will lose if we restore frozen iPhone. We can fix frozen iPhone without losing data, why not?

Part 3: Best Way to Reset Frozen iPhone Without Losing Data


If frozen iPhone can't be detected by iTunes, and you don't want to use recovery mode to fix frozen iPhone with losing all data, you can use EelPhone iOS System Repair to unfrozen iPhone without losing data in clicks.


Step 1: Download EelPhone iOS System Repair on computer, launch the repair tool after the installation, from the home page of EelPhone iOS System Repair: standard mode can fix frozen iPhone without losing data if standard mode can't fix iPhone frozen won't turn off, turn to advanced mode to fix frozen iPhone, but will lose all data on iPhone, so use standard mode at first.
How to fix a frozen iPhone

Step 2: Connect frozen iPhone to computer, and if the repair tool can detect the iPhone model information automatically, the tool will guide us to put iPhone into recovery mode so that the tool can scan out iPhone model information.
How to fix a frozen iPhone

Step 3: Select the right iPhone model information from the list, and then click on Download to start to download firmware data package to iPhone.
How to fix a frozen iPhone

Step 4: Once the iOS firmware data downloaded to frozen iPhone, click on Start to unfrozen iPhone screen.
How to fix a frozen iPhone

Just keep connection when the tool fixing frozen iPhone, and after a few minutes, unfrozen iPhone with ease.from all tips above, try all tips or select EelPhone to fix frozen iPhone directly.



Alex Scott

This article was updated on 01 April, 2020