Apple TV Stuck on Apple Logo and Won’t RestoreAlex Scott, 22 June, 2020
Apple TV stuck on white/black Apple Logo without restore and won't turn on after the restart. You can't restore from iTunes because Apple TV can't be scanned out when it stuck on Apple log, and you can't access Apple TV settings, because the Apple TV screen frozen on one screen without restore, you don't have chance to enter Apple TV settings. Use EelPhone OSFixit to fix Apple TV stuck on Apple Logo without data loss.
Apple TV uses the same iOS system as iPhone/iPad, and it has also iOS system(TVOS) problems. When you update TVOS system to the latest one, Apple TV will restart automatically, but if Apple TV stuck on Apple Logo and won't restart after a few minutes, you should fix the issue manually.
Update TVOS to latest version from Apple TV settings, when you power off Apple TV and turn it on again, or when you restore from iCloud or iTunes backup file, appears white/black Apple Logo on Apple TV. But if Apple TV stuck on Apple Logo without restoration for long time, take a quick action to repair Apple TV stuck on Apple Logo.
Unplug the power cable in the case that Apple TV stuck on Apple Logo at the first time, and then re-plug Apple TV power cable. If Apple TV still stuck on Apple Logo you can select the method suitable from parts below.
- Part 1: How to Fix Apple TV Stuck on Apple Logo Without Losing Data
- Part 2: Fix Apple TV Stuck on Apple Logo via Apple TV Remote
Part 1: How to Fix Apple TV Stuck on Apple Logo Without Losing Data
EelPhone OSFixit solves not only the iPhone/iPad system problems, but also Apple TV issues, and the most important, without data loss comparing with force factory reset, with clicks you can repair Apple TV stuck on Apple Logo problems.
Step 1: Free download EelPhone OSFixit on computer, launch it after installation, use the Standard Mode to fix Apple TV stuck on Apple Logo without losing data.
Step 2: Connect Apple TV to the tool.
Apple TV has 4 generations, and different Apple TV generation has a different way to connect Apple TV to EelPhone OSFixit.
1st Apple TV generation, use USB cable to connect Apple TV to computer.
2nd and 3rd Apple TV generations, micro-USB on the back of the Apple TV box, use micro-USB cable to connect Apple TV and EelPhone OSFixit.
4th Apple TV generation, use USB-C cable to link Apple TV to computer.
Insert the cable firmly to the Apple TV and computer. If you can't link Apple TV to computer firmly, you can't fix Apple TV stuck on Apple Logo with success.
Step 3: The EelPhone OSFixit will link to Apple TV automatically, you should put Apple TV into recovery mode manually if it failed to link Apple TV to the tool automatically.
Step 4: Check the Apple TV model information, then click on Start button to fix Apple TV stuck on Apple Logo.
Step 5: The tool will download and unpack iPSW data package automatically according to your Apple TV model information.
Step 6: Click on Repair Now to fix Apple TV stuck on Apple Logo after iPSW data package.
Standard mode can fix Apple TV stuck Apple Logo without losing data, but if standard mode can't fix the Apple issue, return to the home page of EelPhone OSFixit, use advanced mode to fix it, but will erase all data and settings on Apple TV.
Part 2: Fix Apple TV Stuck on Apple Logo via Apple TV Remote
Force factory reset Apple TV can fix Apple TV stuck on Apple Logo also, but all data loss and it's difficult to enter the mode to force a factory reset Apple TV.
Use USB cable to connect Apple TV to the computer, hold on the menu and volume buttons at the same time, when the power light flashes, release all buttons. Hold on Menu and Play/Pause buttons for a few second, on the television, you can check if Apple TV gets into the mode to force a factory reset Apple TV.
Launch iTunes on the computer, when pops the window on iTunes, click on Restore to fix Apple TV stuck on Apple Logo.
Note: Change the USB cable if you can't connect Apple TV to the iTunes. Make sure that it doesn't matter of the data loss. Try several times if you can't put Apple TV to the mode with success.